Lels Wellness Hub (LWH, we, us, ours) provides personal and
business coaching through the delivery of programs, workshops, seminars, and events (Services).
As part of the provision of the Services LWH also provides access to support chat groups, commentary, tools, materials, resources, and other information.

Lels wellness hub owns website https://www.lelswellnesshub.com/
 together with any of our applications including online portals (together referred to as the Platform).
These Terms and Conditions govern LWH provision of the Services (online and offline) and your use
of the Platform.

1 Scope

1.1. We provide the Platform and the Services to you.

1.2. You can book any of our Services by:
(a) placing an order on the Platform.
(b) submitting an order or Application form; and
(c) making payment of any applicable fees.
For the avoidance of doubt, our Services are not booked or confirmed until we have received
full payment in respect of those Services. At our discretion, we may accept partial payment in
respect of those Services.

1.3. We may refuse to accept your booking of the Services for any reason at our sole discretion.

1.4. We are not responsible for any communication, interaction or relationship between you and any
other person on the Platform, whether or not it occurs on the Platform or by another means.1.5. We may, at any time, enhance and/or alter the features of the Platform at our sole discretion
and without notice to you.

1.6. We reserve the right to monitor your use of the Platform, through cookies and other means, for
the purpose of obtaining insights about how users use the Platform and ensuring you are
complying with these Terms and Conditions.

1.7. Nothing in these Terms and Conditions constitutes a relationship of employer and employee,
principal and agent or partnership between you and us or between you and us.

2 Your Responsibilities

2.1. You must:
(a) ensure that any information you provide to us is true, accurate and complete.
(b)promptly follow all directions from us in respect to your conduct in connection with the
Services.
(c) familiarise and follow any of the policies published by us at all times in connection with
 provision of the Services.
(d) always in dealings with us, clients of ours, partners, sponsors, suppliers and
contractors conduct yourself in a manner that protects and enhances our reputation.
(e) comply with all applicable laws and regulations when using the Platform and/or receiving
the Services; and
(f ) bear all costs and expenses related to your use of the Platform and the Services.


2.2. You must not, in relation to your use of the Platform:

(a)  allow others to access or use your account (i.e. there is a limit of one person per
account) or share your log in or password with others.
(b)impersonate others;

(c) use the Platform in a way that violates applicable laws, that violates the intellectual
property rights or other rights of us or others, or that is fraudulent, obscene,
unprofessional, offensive, misleading, or defamatory.

(d) post reviews or commentary to promulgate deceptive or offensive or extreme opinions or
any other illegal, malicious, or deceptive activities.

(e)  reverse engineer, decompile or disassemble the Platform or use the Platform to develop
a solution that is the same or substantially similar to the Platform; or

(f) except as permitted under this agreement, modify, reproduce, display, publish, distribute,
copy, transmit, perform, license, create derivative works from, transfer, or sell or resell
any information, content, software, or materials made available through the Platform.


2.3. You are solely responsible for all activities that occur on your account on the Platform. We will
not be liable for any loss or damage arising from or related to activities on your account.

2.4. When you book the Services you may provide us with certain information about yourself. We
will handle and store this information in accordance with our Privacy Policy available.

3 Payment

3.1. In consideration of provision of the Services you must pay us the fees set specified in the
Platform or any application. We retain the right to vary our fees from time to time.

3.2. Unless stated otherwise, all fees are exclusive of GST and any other similar taxes or levies.

3.3. We will send you an invoice or payment confirmation when you pay the fees. Unless otherwise
specified the invoice will be sent to the email address specified when you registered on the
Platform or in your enrolment form.

3.4. Any fees paid are not refundable on online courses and workshops. Exception to Lels signature program that has a 14-day refund policy.

3.5. All fees and charges will be payable by you either as a one-off payment or on a periodic basis,
depending on the Services and payment option you have selected.

3.6. If sufficient funds are not available at the time you are required to make payment, we reserve
the right to charge you a late fee. This will also be considered a late payment and deemed a
breach of contract and thus we have the right to suspend or terminate provision of the Services
to you and your use of the Platform.

4 Changes and Cancellations

Once you have paid a deposit for the one-to-one signature program or paid for the program(s) in full, you agree that you are entitled to a 14-day refund, and you agree that you are liable to honour the repayments for the program(s) you agreed to.
All other self-pace online courses or workshops purchased through Lels wellness hub have a no refund policy due to the nature of digital purchase.
For cancellations please email: lela@lelswellnesshub.com

5 Intellectual Property

5.1. You acknowledge that we retain exclusive ownership and control of the intellectual property
rights in the Platform and any materials provided by us to you in connection with the Platform
and the Services.

5.2.You hereby grant to us a royalty-free, worldwide, irrevocable, perpetual license to use and
incorporate into the Platform any general suggestions, enhancement requests,
recommendations or other feedback provided by you.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

As set forth more fully in the Disclaimer, the information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

NO GUARANTEES AS TO RESULTS
As set forth more fully in the Disclaimer, you agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources that are intended to help users of this Website succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of the Company or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

LINKS TO THIRD PARTY WEBSITES AND SERVICES
The Website may contain links to other Websites (“Linked Websites”). The Linked Websites are not under the control of the Company and the Company is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Website or any association with its operators.

Certain services made available via the Website are delivered by third-party Websites and organizations. By using any product, service, or functionality originating from the Website, you hereby acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service or functionality on behalf of the Website’s users and customers.


USE OF PAID COURSES, PROGRAMS, AND ASSOCIATED MATERIAL

The Company from time-to-time provides various courses, programs, and associated material for sale on this Website. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering or participating in Courses, you agree that the Courses you purchase, or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company.

By ordering or participating in Courses, you further agree that you shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses.

6 Limitation of Liability and Indemnity

6.1. You acknowledge and agree that LWH provides guidance, suggestions, tools and feedback to
allow you to discuss, reflect and make decisions about the subject matter of the Services and
that LWH is not responsible for and has no liability to you in respect of the validation,
implementation and operation of any of the outcomes arising from the provision of Services.

6.2. To the extent permitted by law we exclude all other terms, conditions, warranties and
guarantees which might be implied into these Terms and Conditions.
6.3. Subject to any non-excludable consumer guarantees and other consumer protection provisions
set out in the Australian Consumer Law, the material displayed on the Platform and/or in our
marketing material is provided without any guarantees, conditions, or warranties as to its
accuracy.

6.4. Terms, conditions, and warranties implied by law which cannot be excluded, restricted or
modified apply to these Terms and Conditions to the extent required by Law.

6.5. Subject to clause 6.4, our total and aggregate liability for loss suffered or sustained by you in
connection with the provision of the Services whether arising as a result of breach of contract,
in tort (including negligence) or under statute and/or whether or not arising pursuant to an
indemnity in these Terms and Conditions, is limited to us providing you with access to the
Services again.

6.6. We are not liable to your (or any other person) for any indirect loss arising from a breach of
these terms and conditions.

6.7. You agree to indemnify, defend and hold us (and each of our officers, employees, contractors
and agents) (together, the Indemnified Persons) harmless against any loss incurred or arising
in respect of the death or illness of, or personal injury to, any individual in connection with
provision of the Services, except to the extent such loss arises from our negligence or willful
 misconduct.

7 Disclaimers

7.1. While we take all due care in providing the Services, we do not provide any specific warranty,
either express or implied, including without limitation warranties of merchantability or fitness for
a particular purpose except as we are required to by the Australian Consumer Law.

7.2. We take reasonable care in ensuring that any material we provide to you is free of any virus,
worm, Trojan horse and/or malware, however we are not responsible for any damage to your
device which arises in connection with your use of the Platform or any linked websites.

8 Linking

8.1. The Platform and the information we provide to you as part of the Services contains links to
other websites, including the websites of third-party providers. These are provided for
convenience only.

8.2. We have no control over or responsibility for anything on those websites.

8.3. Any link to another website (including that of a third-party provider) does not imply our
endorsement, support, or sponsorship of the operator of that website nor of the information
and/or products and/or services which they provide, (including their services).

8.4. We reserve the right to withdraw linking permission without notice.

9 Updates to Terms of Use

9.1. We may amend these Terms and Conditions at any time.

9.2.We will endeavor to notify you of any changes to these Terms and Conditions in writing.

9.3.If you continue to enjoy the benefit of the Services and/or access the Platform following any
amendment to these Terms and Conditions you will be taken to have agreed to comply with the
Terms and Conditions as changed. If you do not agree with changes to the Terms and
Conditions, you should not use or access the Platform or enjoy the benefit of the Services.

10 Notices

10.1.Notices given under these Terms and Conditions must be in writing and delivered by email to
the recipient’s email address specified on the order form at the time of booking the Services
and/or on the Platform. If you want to contact us about any aspect of these Terms and
Conditions then please send email to lela@lelswellnesshub.com

11 General

11.1. Each of us must (at our own expense) do all things as the other party asks as may be
reasonably required or necessary to give the other the full benefit of any obligations owed to
the other and expressed in these Terms and Conditions.

11.2. The rights and obligations in clauses 1, 2, 5, 6, 7,10 and 11 will survive the termination or
expiry of these Terms and Conditions.

11.3. All or any part of these Terms and Conditions that is illegal or unenforceable will be severed
and will not affect the continued operation of the remaining provisions.

11.4. These Terms and Conditions are governed by the laws of the State of New South Wales. Each
of us submits to the nonexclusive jurisdiction of courts exercising jurisdiction in the State of New South Wales in connection with all matters concerning these Terms and Condition

terms & conditions